Your appointments are very important to the team members at Cutera Aesthetics. Your appointment is reserved especially for you and, while we understand that sometimes schedules adjustments are necessary, we respectfully request at least 24 hours’ notice for cancellations or rescheduling. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Cancellation fee: Since the services are reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours’ notice that you will not be able to make your appointment. Appointments cancelled within 24 hours or for which clients are a “No Show” for will incur a charge, any of following
-Loss of deposit (full deposit paid)
-Loss of treatment from the course purchased, or
-a PKR5000 charge
The cancellation policy gives us the time to inform our standby guests of any availability and keeps our team members’ schedules filled. Our aim is to provide you with an excellent level of service and our policies help us to achieve this.